Privacy Policy


We have a legal duty to protect any information we collect so any feedback you provide us on our website is in accordance with the Data Protection Act

There are six ways that we collect your information; these are described below. We only use your information for the purpose as described below and we do not pass on your details to any other NHS organisation or third party unless you have given us permission to do so.

In certain rare circumstances (e.g. to protect other people or prevent crime), we may be legally obliged to share your information without asking for consent.

You have a right to access your personal data and rectify any inaccuracies. If you provide feedback on our website we will only use it to develop and improve the site. You can also provide feedback by contacting us.

The information we collect and how we use it

We do not collect your personal information when you browse this site.

There are six occasions where we may collect your personal data:

1. Taking the Pledge

If you sign up to take the Pledge, we collect the following information: your email address and your Trust or Organisation name.

We use this information as follows:

  • To record how many users have pledged their commitment to Net Zero. The information is fed into the Homepage of the website which displays the total number of pledges taken.
  • To send you an email confirming your pledge.
  • For those that have chosen to receive communications relating to the campaign we also use your email address to send you updates and prompt you to explore other parts of the site and engage with the “Care Challenge Share” campaign.

2. Submitting a challenge

If you submit a challenge or idea, we will collect the following information:

  • Name
  • Job Role/Title
  • Email address
  • Department
  • Trust or Organisation
  • Theme of you Challenge/Idea
  • Description of your Challenge/Idea

We use this information as follows:

  • To record the number of challenges taken
  • To record the details of challenges
  • For those that have chosen to receive communications relating to the campaign we also use your email address to contact you requesting feedback on the progress and impact of your challenge, send you updates and prompt you to explore other parts of the site and to share your challenge on social media.

3. Sharing feedback on your challenge

If you have submitted a challenge or Idea and have agreed to be contacted by the CWC, you will receive a follow up email with a link to a web form requesting feedback on your challenge, including the following information: Status, scope, methodology, solution, impact, next steps, colleagues involved.

We use this information as follows:

  • To record completion of Challenges
  • To record, measure and monitor impact of the campaign
  • To build case studies from your ideas to share on the website and/or social media.

4. Nominating a Zero Hero

If you nominate a Zero Hero, we will collect the following information:

  • Name
  • Team
  • Name of your Zero Hero
  • Trust of Zero Hero
  • Team of Zero Hero
  • Reason for nomination
  • Contact email of Zero Hero

 We use this information as follows:

  • To record Zero Heroes
  • To contact Zero Heroes to request further information about their project/work
  • To build case studies from this information to be shared on the CWC Website and/or social media.

As stated in the submission form for nominating a Zero Hero, by submitting the contact information of a colleague, you are confirming that you have sought and confirmed their prior permission to submit their personal information.

5. Becoming an Envoy

If you contact the CWC team to request to become an envoy in order to access exclusive tools and resources on the website, we will collect the following information: your name, email and Trust.

We use this information as follows:

  • To maintain a list of envoys per Trust
  • To share a password with the envoy to allow them to access restricted websites on the pages

6. General feedback

If you make general enquiries to the CWC team via the general feedback form, we will collect information including: your name, email address, Job Title/Role and your message.

We use this information as follows:

  • To record and review your enquiry
  • To contact you regarding your enquiry



Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Sussex Community NHS Foundation Trust use cookies to help us understand how people use our website so that we can improve the user experience. For example, we use cookies to see which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We may also use cookies to enable the website to ‘remember' details that you voluntarily give, such as when you complete online forms, so that you do not have to repeat the information next time you use the website.

On occasion we may embed content from another website, for example a YouTube video. Using a page with such content you may be presented with cookies from the third-party website. Sussex Community NHS Foundation Trust does not control the dissemination of these cookies. You should check the third-party websites for more information about these.

You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Rejecting cookies may inconvenience you in browsing our website.

See your browser ‘help' button for how to change your cookie settings.

Cookie Policy

We do not make use of cookies to collect any private or personally identifiable information.

The technical platform of this website, does use cookies solely to aid the proper technical functioning of the website. The cookies used in this website does not collect or disclose any personal information about you as a visitor.

In compliance with EU legislation, the following lists the use of cookies on this website:


This is used to identify you once you have signed up to the site, and prevent you having to enter your details each time. Persistent until deleted.

Google Analytics_utma

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.

The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Read an overview of privacy at Google.

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Find out how to opt out of being tracked by Google Analytics across all websites.